Customer service

Yes! For inquiries about quotes, availability, or requests for specific units or parts, please contact us via phone or email (info@dwgthrusters.com). We’re happy to assist.

Response time varies by request complexity. For urgent or standard items, we typically reply swiftly, leveraging our inventory or network to fulfill your needs promptly.

Yes. DWG welcomes on-site visits by appointment at our facility in Gendt, the Netherlands. You’re invited to inspect new or reconditioned equipment before purchase. We also offer virtual inspections on request.

Yes. DWG provides expert advisory services to support you before, during, and after installation. Our specialists assist with technical questions, maintenance planning, insurance-related procedures, and repair logistics.

Absolutely. DWG serves customers across the globe. We have experience in international logistics and ensure fast delivery of in-stock equipment, including hydraulic thrusters, propellers, and marine systems.

Absolutely. With over 30 years of industry experience and a global network, we go the extra mile to locate urgent or specially specified units and parts.

Yes. We offer a wide range of spare parts, both OEM and compatible reconditioned alternatives. Complete service kits for major systems are available and can be shipped upon request

Yes, DWG Trading supplies genuine Schottel parts along with parts for other propeller units.

Yes—our repair service covers refurbishment and troubleshooting of rudder propellers, often allowing customers to extend the life of their equipment.

Yes. We supply full remote-control hydraulic steering systems, including emergency and backup solutions. These include:

• Joystick-based control systems
• Hydraulic pumps and tank units
• Rudder angle transmitters and actuators
  These solutions are ideal for vessels requiring redundancy and fail-safe operations.

Yes, we deal in both new and used products across all categories.

Yes. We offer motor-driven or generator-powered hydraulic systems as well as compact DC powerpacks. These ensure reliable operation of hydraulic thrusters, steering gear, and deck equipment under varying load conditions.

We not only supply but also offer repair services, purchase & mediation, and tailored service & advice to meet customer needs.

While hybrid systems require higher initial investment, they offer significant long-term savings through reduced fuel consumption and maintenance. Additionally, compliance with evolving environmental regulations (IMO, EU) makes hybrid propulsion increasingly cost-effective, with shortened ROI periods.

We supply complete technical documentation, including:

• Installation manuals
• Repair guides
• Spare parts schematics
• Factory test reports

All documentation is sent digitally, so your crew or technical team can begin work immediately

Hydraulic systems offer smoother, more powerful control and are often preferred in heavy-duty or high-precision scenarios. Mechanical systems are generally simpler, easier to maintain, and well suited for less demanding applications.

A rudder propeller (or rudder-prop) is an innovative marine propulsion system combining steering and thrust in one unit, offering enhanced maneuverability and efficiency—ideal for tight harbor operations.

Propulsion devices installed in a tunnel (typically at the bow or stern) that provide sideways thrust to aid vessel maneuvering.

Systems that draw water in and discharge it at high velocity to propel the vessel—offering smooth, pinch-free thrust favored in certain marine operations.

A bow thruster is a transversal propulsion device installed in the bow of a ship. It provides sideways thrust, making it much easier to maneuver a vessel in tight spaces such as harbors or locks. Bow thrusters improve docking precision and reduce reliance on tugboats.

A controllable pitch propeller (CPP) is a propeller system where the angle (pitch) of the blades can be adjusted while the propeller is rotating. This allows ships to optimize thrust for different speeds and conditions, improving fuel efficiency and maneuverability compared to a fixed-pitch propeller.